PARLAY SENSE · HELP & POLICIES
Support
Help with your Parlay Sense account, research tools and ticket imports.
Operated by PARLAY SENSE LLC. Send us the feature you were using, what happened, your device type and app version if available. Never send passwords, verification codes, payment-card details or uncropped account screenshots.
Account and sign-in
Use the email registered to your Parlay Sense account. In the app, choose the password-reset option and use the newest code from your email. If recovery fails or your beta invitation is not active, email support. Do not share your sign-in code.
Delete or export your data
Open Account & privacy for Download my data and Delete account. You can also request deletion without reinstalling or signing in to the app.
Account-deletion instructions →Prices, scores or missing information
Tell us the sport, game, player or team, market and approximate time you saw the issue. A screenshot with account details removed can help. Coverage varies and provider updates can be delayed. Always verify any offer and settlement with the sportsbook.
Ticket scanning
Use a clear image showing the selections. Crop out balances, account names, IDs and barcodes. Read ticket sends that image through our server to OpenAI; it does not place a bet. Check each extracted selection and its game before saving. You can use manual entry instead.
Membership and billing
The current private preview is free and cannot start a paid trial or charge you. Any planned membership shown in the app is a preview. Contact support if you have a question about access.
Privacy or security
Email [email protected] with a brief description. For a suspected security issue, do not include another person's private information or attempt to access their account.
Gambling-related help
Our inbox provides app support, not crisis or gambling counseling. The National Council on Problem Gambling provides US help resources. See Responsible use.